Order Tracking
Order Statuses
Each order goes through several stages of processing, receiving the following statuses:
- New Order
- Order Confirmed
- Order in Process
- Order Shipped/Completed
Each change in the order stage is confirmed by an email sent to the address provided during the order placement.
Parcel Tracking
The notification email regarding the shipment of your order contains the tracking number and a link to the tracking page.
Currently, shipments are sent via the following companies: DPD, DHL, GLS.
Each courier company provides parcel tracking services, and you will receive the tracking link in the email notification sent to the email address provided in the order.
* Shipments on the day of dispatch may appear in the system with a few hours delay.
** Please note that for international shipment tracking, there might be data gaps or minor discrepancies due to foreign tracking systems.
*** Shipment data is available for a period of 30 days.
